Shipping & Returns
Our rugs are shipped via UPS Ground or USPS depending on the size of the rug. All orders will receive tracking information via email as soon as your order ships. Shipments can take 2-5 business days to leave our facility.
At this time we are not shipping internationally, but please check back soon!
We gladly accept returns, exchanges, and cancellations. Our goal is for you to be 100% happy with your new rug and how it looks in your space. If it's not right, send it back for a full refund. Buyer is responsible for return shipping costs. Please note that we only sell vintage and pre-owned rugs; as such, they can have variation in color, fading and other small flaws that add character and beauty to each piece.
Please contact us via email here within 14 days of delivery to process a return.